Thank you for choosing Prodaxis Industries. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
Last Updated: July 2026
At Prodaxis Industries, we are committed to ensuring your products are delivered safely, securely, and on time. Please read our shipping policy carefully before placing an order.
We ship across India through trusted logistics partners such as Delhivery, Blue Dart, DTDC, XpressBees, TCI, VRL, and other reputed transport providers depending on shipment size and destination.
Estimated delivery times:
Delivery timelines are estimates and may vary due to factors beyond our control.
We ship internationally to selected countries.
For export shipments:
Shipping charges are calculated during checkout or quoted separately for bulk and OEM orders.
For large commercial orders, freight charges may be billed separately depending on:
Once your order has been dispatched, you will receive:
Customers can use the tracking information to monitor their shipment.
All products are carefully packed using suitable protective materials to minimise the risk of damage during transit.
Bulk shipments are packed according to industry standards for safe transportation.
While we strive to deliver within the estimated timelines, delays may occur due to:
Prodaxis Industries is not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control. Clear shipping policies help set realistic customer expectations and reduce disputes.
Customers are responsible for providing accurate shipping information.
If an incorrect address results in:
the customer will bear the reshipping charges.
If your order arrives damaged:
Claims submitted after this period may not be accepted.
If your tracking status indicates delivery but you have not received your package:
For private label, contract manufacturing, and bulk commercial orders:
Prodaxis Industries shall not be held responsible for delays or inability to fulfil shipments due to events beyond reasonable control, including but not limited to natural disasters, pandemics, governmental actions, war, labour disputes, transport disruptions, or other unforeseen circumstances.
For any shipping-related queries, please contact:
Prodaxis Industries
📧 Email: info@prodaxis.com (replace if different)
📞 Phone: +91-XXXXXXXXXX
📍 Lucknow, Uttar Pradesh, India
This version is suitable for a professional B2B manufacturing website and aligns with common e-commerce shipping policy practices while remaining adaptable to your OEM/private-label business.
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Last Updated: July 2026
At Prodaxis Industries, we understand that timely delivery is important to your business. Whether you are ordering ready products or placing a custom manufacturing order, we work to ensure your shipment reaches you safely and on time.
Orders are processed once payment has been received, unless other payment terms have been agreed in writing.
Ready products are usually dispatched within 2 to 5 business days.
Custom manufacturing, private label, OEM and bulk orders require production time. The expected dispatch date will be confirmed when your order is accepted.
Orders are processed from Monday to Saturday, excluding public holidays.
We deliver across India through reliable courier and transport partners selected according to the size and destination of your order.
Estimated delivery times are:
These timelines are estimates and may vary due to factors outside our control.
We also ship to selected international destinations.
Shipping charges, delivery timelines and available shipping methods depend on the destination, shipment size and order value.
Any customs duties, import taxes or local charges imposed by the destination country are the responsibility of the customer unless otherwise agreed.
Shipping costs are calculated based on the delivery location, package weight and shipment size.
For bulk and commercial orders, freight charges may be quoted separately before dispatch.
Once your order has been shipped, we will provide the tracking details so you can monitor its progress.
Every order is packed carefully to help protect the products during transportation. Bulk shipments are packed using appropriate commercial packaging to minimise the risk of damage while in transit.
While we always aim to dispatch and deliver orders within the estimated timeframe, delays can occasionally occur because of weather conditions, transport disruptions, customs clearance, public holidays or other unforeseen circumstances.
Prodaxis Industries cannot be held responsible for delays caused by shipping carriers or events beyond our reasonable control.
Please ensure that your shipping address and contact details are accurate when placing an order.
If a shipment is returned because of incorrect or incomplete delivery information, any additional shipping charges for resending the order will be the responsibility of the customer.
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us process your request, please provide clear photographs of the damaged product, the outer packaging and the shipping label.
Claims submitted after this period may not be accepted.
If your tracking information shows that your order has been delivered but you have not received it, please contact us within three business days. We will work with the shipping provider to investigate the issue and assist you in resolving it.
Production and delivery timelines for private label, contract manufacturing and bulk orders are agreed individually based on the order quantity, packaging requirements and production schedule.
Where appropriate, large orders may be dispatched in multiple shipments.
If you have any questions about shipping or your order, please get in touch with us.
Prodaxis Industries
Email: info@prodaxis.com
Phone: +91-XXXXXXXXXX
Lucknow, Uttar Pradesh, India